Browse the storefront
Use the global search page to compare products, knowledge resources, support cases, and insights for the same query.
Search API content
345 matched results
Page 18 with more results available
Audible grinding noise from robot joint during operation. ... Resolution ... A new NexBot Robotics PLN122-007 Planetary Gearbox (SKU: NXB-GBX-PLN122-007) was dispatched ... Resolution Steps
Visible tearing or artifacts in the camera feed Robot controller displays vision data timeout error (E-3105) ... Connect a maintenance laptop directly to the NXB-SNS-321-001 camera.
Symptoms Drive drops from EtherCAT network intermittently ... Resolution ... The older ESI file (v1.2) in the customer's project caused a configuration mismatch that ... Resolution Steps
Description ... Symptoms Robot arm halts unexpectedly during high-speed movements. ... Resolution ... Assigning the correct device name via the engineering software and performing a full ...
Inability to log warranty-covered repairs without the official certification number. User profile shows course as 'Completed' but has no downloadable certificate link. ... Resolution Steps
Solenoid does not engage or make an audible click. ... Machine is unable to enter automatic mode. ... The safety circuit was reset, the fault cleared, and the robot cell was returned to ...
StatusResolved ... Robot cannot be securely fastened to the mount. ... Resolution ... The installation was completed successfully without any hardware modification. Resolution Steps
Mounting holes on the bracket do not align with the robot arm's mounting points. ... Resolution ... The bracket itself was confirmed to be within manufacturing tolerance and fit for purpose ...
StatusResolved ... Inconsistent part placement accuracy Intermittent E-7112 Path Deviation Warning Reduced cycle time due to running at lower speed override ... Resolution Steps
IO-Link communication faults logged on the robot controller ... Resolution ... Resolution Steps Verified the IO-Link master was reporting error E-3105 (Communication Timeout) for the ...
StatusResolved ... Inconsistent final placement of parts, overshooting the target position. Intermittent E-4502 'Servo Lag Exceeded' alarm on the teach pendant. ... Resolution Steps
Symptoms Force readings fluctuate wildly without applied load. Torque values drift significantly over short periods. ... Resolution Steps ... 2. Inspect the EtherCAT cable shield.