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Teach pendant displays 'E-3104: Axis 4 Motor Over-Temperature' Axis 4 motor housing is hot to the touch Fault occurs under high-duty cycle with near-max payload ... Resolution Steps
StatusResolved ... Component detached under minimal operational load Bonding surfaces show tacky adhesive residue Failure occurred on a C-10 robot motor housing ... Resolution Steps
Gripper intermittently drops parts during transfer cycle ... Noticeable decrease in gripping force ... Post-maintenance testing confirmed that the hissing sound was eliminated and the gripping ...
Description ... Mounting points align correctly, but clearance is insufficient during operation. Audible scraping sound when jogging J4 axis near its software limit. ... Resolution Steps
J3 Axis Shaft O-Ring from kit will not seat in groove New o-ring appears to be incorrect diameter for the application Preventive maintenance procedure is halted ... Resolution Steps
StatusResolved PriorityHigh ... Visible porosity in finished welds Increased weld spatter around the joint Robot controller logs 'Arc Start Failure' alarms ... Resolution Steps
Digital course materials are missing from user's training portal. User's profile does not reflect completion of the training course. ... Resolution Steps ... Confirm the assignment.
Electrical connector on new battery pack is different from the original. ... Resolution ... The new battery resolved the fitment issue and allowed the maintenance to be ... Resolution Steps
Controller displays E-2103 after maintenance Robot fails to home or jog ... Resolution ... The case was closed upon confirmation from the customer that the new battery resolved the fault.
Description ... Robot controller displaying error code E-4502 Audible whining noise from the affected joint Inaccurate tool positioning during operation ... Resolution Steps
Description ... Customer expected application-specific programming ... Resolution ... A referral was made to our sales engineering team to scope and quote the required PLC ... Resolution Steps
Standard mounting hardware cannot be inserted. Installation of the safety cell expansion is halted. ... The customer was provided with the part number to order the necessary brackets to ...