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Inconsistent gripping force Audible air leak from gripper body ... Resolution ... After reassembly and testing, the gripper held pressure consistently and the part- ... Resolution Steps
StatusResolved PriorityMedium ... Guard does not sit flush against the J3 axis housing. A visible gap is present on one side when the other side is aligned. ... Resolution Steps
StatusResolved ... Guard lock solenoid does not disengage when commanded. ... Resolution ... The customer replaced the interlock, and the new unit functioned correctly, resolving the issue.
StatusResolved ... Software remains in 'Trial Mode' Advanced structured text and 3D simulation features are disabled ... The software is now fully functional. Resolution Steps
Controller displays 'Absolute Position Mismatch' alarm Loss of productivity due to daily recalibration ... A new unit was installed, and after a one-time mastering procedure, the robot ...
False positives in quality control checks. Noisy or pixelated thermal image feed. ... Resolution ... The customer installed the new unit, and stable, accurate thermal imaging was ...
Increased motor current on J3 axis Intermittent joint over-temperature alarms Elevated temperature of gearbox housing Production stoppages due to alarms ... Resolution Steps
Excessive vibration observed at the servo motor during operation. ... Resolution ... The customer was also advised to inspect the robot's mounting threads for damage ... Resolution Steps
Visible porosity in the weld bead Inconsistent wire feeding Arc instability and sputtering ... A new, factory-sealed spool of NXB-GEN-741-004 was installed on the R-50 robot, and test ...
PriorityHigh ... Tool audibly 'chatters' against the workpiece Force feedback data via IO-Link is erratic and shows sharp spikes Inconsistent material removal rate ... Resolution Steps
StatusResolved ... Controller displays safety circuit fault (E-4502). ... Resolution ... The customer was also advised to inspect the mounting for any potential vibration ... Resolution Steps
Fluctuating force readings at zero load Intermittent IO-Link communication loss alarms ... Resolution ... The force readings immediately stabilized, and the E-3114 communication error was ...