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345 matched results

Page 22 with more results available

Support results
Resolved case
E-3105NXB-GEN-PNU411-010Resolved
PNU411-010 Gripper intermittently losing pressure and dropping parts

Inconsistent gripping force Audible air leak from gripper body ... Resolution ... After reassembly and testing, the gripper held pressure consistently and the part- ... Resolution Steps

Resolved case
NXB-GEN-823-008Resolved
NexBot Safety 823-008 Splash Guard mounting holes do not align with R-100 J3 axis.

StatusResolved PriorityMedium ... Guard does not sit flush against the J3 axis housing. A visible gap is present on one side when the other side is aligned. ... Resolution Steps

Resolved case
E-7115NXB-GEN-621-005Resolved
NXB-GEN-621-005 Door Interlock Solenoid Fails to Disengage

StatusResolved ... Guard lock solenoid does not disengage when commanded. ... Resolution ... The customer replaced the interlock, and the new unit functioned correctly, resolving the issue.

Resolved case
E-8012NXB-GEN-231-004Resolved
License Activation Failure for NexBot 231-004 Programming Software

StatusResolved ... Software remains in 'Trial Mode' Advanced structured text and 3D simulation features are disabled ... The software is now fully functional. Resolution Steps

Resolved case
E-4502NXB-SNS-ABS141-006Resolved
Intermittent position loss on R-50 Joint 4, requires re-mastering after power cycle

Controller displays 'Absolute Position Mismatch' alarm Loss of productivity due to daily recalibration ... A new unit was installed, and after a one-time mastering procedure, the robot ...

Resolved case
E-4112NXB-SNS-341-007Resolved
NexBot 341-007 Thermal Camera providing noisy and unstable temperature readings on C-10 robot

False positives in quality control checks. Noisy or pixelated thermal image feed. ... Resolution ... The customer installed the new unit, and stable, accurate thermal imaging was ...

Resolved case
E-2103NXB-GBX-732-010Resolved
R-50 Robot J3 Axis Overheating After Using Incorrect Gearbox Oil

Increased motor current on J3 axis Intermittent joint over-temperature alarms Elevated temperature of gearbox housing Production stoppages due to alarms ... Resolution Steps

Resolved case
E-4115NXB-SRV-AC811-003Resolved
Vibration and mounting hole misalignment with NXB-SRV-AC811-003 on R-100 robot

Excessive vibration observed at the servo motor during operation. ... Resolution ... The customer was also advised to inspect the robot's mounting threads for damage ... Resolution Steps

Resolved case
E-4115NXB-GEN-741-004Resolved
Poor Weld Quality and Porosity Using NXB-GEN-741-004 Wire

Visible porosity in the weld bead Inconsistent wire feeding Arc instability and sputtering ... A new, factory-sealed spool of NXB-GEN-741-004 was installed on the R-50 robot, and test ...

Resolved case
E-3105NXB-GEN-442-005Resolved
Inconsistent force compliance and surface finish with 442-005 Sanding Tool

PriorityHigh ... Tool audibly 'chatters' against the workpiece Force feedback data via IO-Link is erratic and shows sharp spikes Inconsistent material removal rate ... Resolution Steps

Resolved case
E-4502NXB-GEN-621-007Resolved
Intermittent Safety Fault (E-4502) traced to 621-007 Door Interlock on S-5 Robot Cell

StatusResolved ... Controller displays safety circuit fault (E-4502). ... Resolution ... The customer was also advised to inspect the mounting for any potential vibration ... Resolution Steps

Resolved case
E-3114NXB-SNS-SD312-008Resolved
NexBot Safety SD312-008 Force Sensor providing erratic readings on R-10 assembly line

Fluctuating force readings at zero load Intermittent IO-Link communication loss alarms ... Resolution ... The force readings immediately stabilized, and the E-3114 communication error was ...