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Support results

Resolved case

E-3114NXB-ROB-FLR022-001Resolved

FLR022-001 Cobot experiencing intermittent position drift on Joint 4 after warm-up

Inconsistent pick-and-place accuracy after 30 minutes of operation Visible minor drift on Joint 4 axis ... 1. Operate the robot under a typical production load for at least 60 minutes to ...

Resolved case

NXB-GEN-MIG431-011Resolved

Inconsistent Weld Quality and Arc Instability with MIG431-011 Torch

Intermittent wire feed stutter Resolution The root cause of the poor weld quality was identified as a combination of a clogged gas ... The NexBot Vision MIG431-011 torch was inspected.

Resolved case

E-2103NXB-SNS-342-007Resolved

Intermittent Data and Communication Faults from NXB-SNS-342-007 Vibration Sensor

IO-Link master reports intermittent device communication loss. ... Resolution ... The customer was also advised to adjust the cable routing for the new unit to prevent ... Resolution Steps

Resolved case

E-4115NXB-GEN-711-010Resolved

Excessive Vibration and Positioning Errors on R-100 J3 Axis After NXB-GEN-711-010 Bearing Replacement

StatusResolved ... Robot fails path accuracy tests post-maintenance. ... Resolution ... Resolution Steps ... Disassemble the J3 axis housing to gain access to the NXB-GEN-711-010 bearing and ...

Resolved case

E-4502NXB-GBX-HRM121-016Resolved

Excessive Backlash and Positional Errors on R-50 J4 Axis with HRM121-016 Gearbox

StatusResolved ... Audible high-frequency whining or grinding from the J4 joint. Palpable mechanical backlash in the J4 axis when motors are disengaged. ... Resolution Steps

Resolved case

E-3114NXB-GEN-241-001Resolved

Intermittent Input Signal Loss on NXB-GEN-241-001 Module in R-50 Cell

StatusResolved ... Robot controller faults with I/O timeout error ... Resolution ... The replacement was installed, the controller recognized it immediately, and after re- ... Resolution Steps

Resolved case

E-4115NXB-GBX-732-003Resolved

Increased Motor Current and Over-Temp Alarms on R-50 Robot After Recent Maintenance

Symptoms Increased motor current on Joints 4 and 5 Intermittent joint temperature warnings (E-3021) Audible whining noise from gearbox during high-speed moves ... Resolution Steps

Resolved case

NXB-MNT-813-005Resolved

NexBot 813-005 Tool Adapter Plate not seating flush on R-50 robot flange

StatusResolved ... Description ... A visible gap forms between the plate and flange when bolts are tightened. Mounting bolts bind before reaching specified torque. ... Resolution Steps

Resolved case

E-4015NXB-GEN-631-001Resolved

Intermittent Faults and False Triggers from NXB-GEN-631-001 Safety Mat

StatusResolved PriorityHigh ... Safety controller indicates a fault on the mat input channel. ... The final resolution was to replace the damaged mat with a new unit (SKU: NXB-GEN-631-001) ...

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