Support case

Intermittent PROFINET communication loss after NXB-CBL-541-001 Cable Carrier installation on R-50 robot.

NexBot Robotics Support ... Industrial Robotics & Maintenance Parts case CASE-00077 ... Since the replacement, the cell has been experiencing intermittent communication ... Symptoms

Resolution summary

NexBot Robotics Support ... Industrial Robotics & Maintenance Parts case CASE-00077 ... Since the replacement, the cell has been experiencing intermittent communication ... Symptoms

Resolution steps

Review the resolution summary and confirm the fault on the affected robot or cell.

Escalation path

Contact Barca Robotics support if the issue continues after you complete the recommended checks.

Related knowledge

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... include E-8021, PROFINET error, communication loss, cable carrier, drag chain, NXB-CBL-541-002. ... After completing the procedure, confirm the product is back in the expected operating state ...

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TroubleshootingNXB-CBL-541-010

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Troubleshooting E-8045 Axis Communication Loss due to NXB-CBL-541-010 Cable Carrier Wear ... errors on R-Series robots by inspecting the NXB-CBL-541-010 cable carrier for cable damage.

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