Support case

Intermittent PROFINET Communication Loss at J4 Axis with NXB-CBL-531-005 Connector

NexBot Robotics Support ... Industrial Robotics & Maintenance Parts case CASE-00131 ... The connection seems to drop most frequently during rapid movements or high-vibration ... Symptoms

Resolution summary

NexBot Robotics Support ... Industrial Robotics & Maintenance Parts case CASE-00131 ... The connection seems to drop most frequently during rapid movements or high-vibration ... Symptoms

Resolution steps
  1. Review the resolution summary and confirm the fault on the affected robot or cell.
Escalation path

Contact Barca Robotics support if the issue continues after you complete the recommended checks.

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Troubleshooting
Assistant guidance

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