Support case

NXB-GEN-332-006 scanner intermittently faults, causing emergency stops on C-10 workcell

NexBot Robotics Support ... Industrial Robotics & Maintenance Parts case CASE-00175 ... We suspect an internal hardware failure in the scanner, as environmental factors like ... Symptoms

Resolution summary

NexBot Robotics Support ... Industrial Robotics & Maintenance Parts case CASE-00175 ... We suspect an internal hardware failure in the scanner, as environmental factors like ... Symptoms

Resolution steps
  1. Review the resolution summary and confirm the fault on the affected robot or cell.
Escalation path

Contact Barca Robotics support if the issue continues after you complete the recommended checks.

Related knowledge
Knowledge
Troubleshooting E-1012: Safety Circuit Fault (External E-Stop)

Body ... This fault indicates that a safety input, typically an external Emergency Stop (E-Stop) button or a safety gate, has been activated, placing the robot in a safe-stopped condition.

Troubleshooting
Knowledge
Troubleshooting Error E-8021: Intermittent PROFINET Communication with NXB-CBL-532-006 Connector

... Halts:** The robot system enters a fault state and stops the active program, requiring a manual reset. ... a loss of network communication. * **Intermittent Faults:** The error may appear and

Troubleshooting
Knowledge
Scheduled Maintenance for the NexBot Drives 622-006 Emergency Stop Device

The NexBot Drives 622-006 Emergency Stop Device (NXB-GEN-622-006) is a critical safety component in your ... * **NXB-GEN-622-006:** Have a replacement Emergency Stop Device on hand in case the ...

Maintenance Guide
Assistant guidance

Continue troubleshooting

Bring this case, error code, and product details into the assistant for the next troubleshooting step.