Support case

Intermittent EtherCAT Communication Loss on R-50 Robot Arm with NET522-001 Cable

Industrial Robotics & Maintenance Parts case CASE-00265 ... The system logs a fieldbus communication timeout error and halts production. ... Fault occurs during rapid, repetitive arm movements

Resolution summary

Industrial Robotics & Maintenance Parts case CASE-00265 ... The system logs a fieldbus communication timeout error and halts production. ... Fault occurs during rapid, repetitive arm movements

Resolution steps
  1. Review the resolution summary and confirm the fault on the affected robot or cell.
Escalation path

Contact Barca Robotics support if the issue continues after you complete the recommended checks.

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Troubleshooting
Assistant guidance

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