Support case

Intermittent PROFINET communication loss on R-50 robot arm, suspecting connector failure.

Intermittent PROFINET communication loss on R-50 robot arm, suspecting connector ... Industrial Robotics & Maintenance Parts case CASE-00414 ... The connector is only six months old.

Resolution summary

Intermittent PROFINET communication loss on R-50 robot arm, suspecting connector ... Industrial Robotics & Maintenance Parts case CASE-00414 ... The connector is only six months old.

Resolution steps

Review the resolution summary and confirm the fault on the affected robot or cell.

Escalation path

Contact Barca Robotics support if the issue continues after you complete the recommended checks.

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